We wanted to take a moment to let our customers know where we stand in relation to the current pandemic and our general disaster preparedness. We plan to provide the same level of service you have all come to expect until or unless otherwise dictated by local, state, or federal authorities. Both remote and on-site service will be availble as long as we are allowed to provide it. That said, we are prepared to work through an extended social disruption. Our remote support technicians are already working from home to facilitate social distancing in the interest of public health. This week, we installed a full building generator to allow us to continue to provide service through many possible disruptions. As this scenario progresses, it may make sense for you or your employees to work remotely as well. We are ready, willing, and able to assist your users in making that transition. Please don't hesitate to call. We wish you all good luck and good health through this trying time.
The Norman Alan Company
An IT Partner You Can Rely On
At Norman Alan, we partner with small to medium-sized businesses to make technology work for you and contribute to your business success.
At the simplest level, that means troubleshooting your computer problems and getting you back up and running fast. Today, computer breakdowns, network failures, viruses, malware, and even employee errors can bring business to a costly halt.
After computer repairs comes maintenance and support. We proactively work with your business to make sure your IT systems stay in great shape and deliver maximum uptime and minimum frustration.
Finally, we offer insightful leadership, strategic direction, and recommendations for improving your IT environment in ways that support your business goals.
Interested in learning more? Call us today at 724-837-6556, or visit our Contact Us page today.
Our Hands-On, High-Quality Approach
Instead of selling you on what we have, at Norman Alan we listen to what you need. We learn about your business and develop a custom quote that makes sense to your needs and your budget.
Every business does things a little differently. Your computers, laptops, tablets, software, servers, and network must work with you, not against you. If you find the technology that runs your operations frustrating, how can you take your business to the next level?
Our goal is to serve you well and treat you even better. We grow more through the referrals of satisfied customers than any other means. That means you appreciate the honesty and integrity we bring to our jobs.